Brøchner Hotels: spørgsmål og debat

Hotel Danmark

Er du på vej til København og skal bo på Hotel Danmark? Spørg her og vi skal gøre vores bedste for at svare.

Are you on the way to Copenhagen and will be staying at Denmark Hotel? Ask here and we’ll do our best to respond.

80 Responses to “Hotel Danmark”

01.11.11 / berit gläser
kan man købe en p-plads i forbindelse med opholdet, da min mand er dårligt gående M.vh Berit Gläser


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Svar: 02.11.11 /
Kære Berit, Ja, det er muligt at købe en p-plads, men da vi ikke har så mange pladser, så er det først til mølle princippet. Men jeg synes I skal på ankomst dagen, kontakte hotellet direkte på tlf. 33114806 og høre om de kan holde en plads til jer, når I er på vej. Med venlig hilsen Ester
23.10.11 / Steve Wagaman
If I book a Weekend Saver reservation will my credit card be charged immediately or will I pay at the time of my stay? How big is the queen size bed that is offered in one of your rooms?


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Svar: 24.10.11 /
Dear Steve, Yes, the Weekend saver price is a non-refundable and cannot be changed or cancelled. so in the moment we have your booking in our system, then we will charge your credit card. The queen size bed is 140-160 cm. have a great day sincerely Ester
09.10.11 / Michel
Hi, My wife and I will be staying at your hotel for a few days. I was wondering if there will be a safety deposit box in the room. Can you please inform me? Thanks in advance.


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Svar: 10.10.11 /
Dear Michel, I am sorry to inform you that we do not have safety deposit boxs in our rooms. But ask in the reception if they can help you. Very best Ester
21.09.11 / Barbie Byrd
I stayed there last June and loved your hotel and breakfast. I desire here in the USA for some of the yummy cheeses you served at breakfast. There was one in particular that I loved that was creamy and nutty, but I can not remember the name. It was not one I see here typcially (for example Danish Havarti) If you have the time, would you please send me the list of cheeses you typically serve? I think I would recognize the name. I look forward to visiting Copenhagen again and I will surely plan to stay at your hotel. Thank you. Barbie


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Svar: 22.09.11 / Ester
Dear Barbie, We are extremely pleased to hear that you enjoyed your stay at our hotel Denmark. I´m not sure which cheese you are talking about, but I have sent some links to your private mail address with some different cheeses that we have/had in the hotel. If it not should be some of them, please contact me again. We are looking forwards to see you next time copenhagen. Very best Ester Blom Hey
07.09.11 / Elisa Tamminen
Hello, I will be staying at your hotel next week for 3 nights with my family. I have a 4 months old baby and I want to ask you if you have a babycrib or do we take our own? And I would also want to know if its possible to get a waterboiler in the room? Thank you!


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Svar: 08.09.11 /
Hello We do have baby cots, and you're welcome to write directly to the hotel at hotel@hotel-danmark.dk if you'd like a baby cot in your room. We don't have water kettles in the rooms, but if you need boiling water, simply ask at the reception, and they will help you. We look forward to welcoming you. Best regards Kristine
26.08.11 / Nataliya
Dear Sir/Madam. My friend and I would like to stay in your hotel from 24 Nov till 27 Nov. Could you please inform me if you have room for 3 people(with 3 beds)? And how we can get to your hotel from airport? Thank you in advance. Best regard, Nataliya.


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Svar: 29.08.11 /
Dear Madam For requests regarding specific reservation, please contact our reservations department directly at hotel@hotel-danmark.dk. You can easily reach the hotel by public transportation. Simply take the train at the airport directly to Copenhagen Central Station, from where it's merely a 10-minute walk to Hotel Danmark. Best regards Kristine
05.08.11 / Carl
My wife has a gluten- and lactose-free diet. What types of foods do you have for your breakfast buffet? Tak!


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Svar: 09.08.11 / Tanja
Hi Carl If you make sure to let us know that your wife would like a gluten- and lactose free breakfast when you make your reservation we will make sure that we have gluten free bread and soya milk products available for your wife. Best regards Tanja
28.07.11 / Lisa Borg
We would like to stay there overnight early September but we don't know whether or not you accept pets. We have 2 Labrador retrievers, both nice and friendly.Kind regards, Lisa Borg


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Svar: 28.07.11 /
Hi Lisa I'm afraid we only accept small pets, so unfortunately we wil not be accommodate you and your dogs - athough I'm sure they are indeed friendly dogs. Best regards Kristine
20.07.11 / Hanne Larsen
Hello, we are staying at your hotel 22-24.7. we are arriving to Copenhagen in the morning 22th and your check-in time is 14.00. can we come and leave our luggage there in the morning and come and check in later? Best regards Hanne


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Svar: 20.07.11 /
Hello You are more than welcome to stop by in the morning with your luggage, which we will be happy to store for you until check-in. We look forward to welcoming you! Best regards Kristine
19.06.11 / Roberto Lambertini
Dear Sirs, my name is Roberto Lambertini; the Royal Danish Academy (Dr. Heine Hansen)has already made a reservation for me and my family (three bedded room. check in 21st of June . check out 26th of June). I would be grateful to you if you could telle me whther there is an hair-dryer in our room or not. With many thanks in advance Sincerely Roberto Lambertini


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Svar: 20.06.11 /
Dear Roberto Lambertini, Yes we do have hair-dryers in all rooms at Hotel Danmark. We look forward to welcoming you. Best regards Kristine
08.06.11 / Eduar
Hi I'll be arriving at Hotel Danmark next Sunday June 12th and I want to know how to get there by Metro. Also,how much is the train to get to the central station? Finally, by train or metro, how much do I have to pay to get to the cruise terminal? and how to Thank you very much


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Svar: 08.06.11 /
Hi You can easily take the train directly to the Central Train Station, from where it's only a short walk (approx. 8 minutes) to the hotel. A ticket is approx. dkk 22. For information regarding transport to and from cruise terminals, please visit Cruise Copenhagen's official website. Best regards Kristine
28.05.11 / Alexey
Hej. My wife and I planning to stay two nights from 11-13 june 2011.Do you have any rooms with twin beds and breakfast in this date. On your site places isn't present, but we very much would like will stop in yours hotels for these dates (11-13 june 2011). May be you can find for us a room for two person. Best Regards, Alexey hotel@hotel-danmark.dk


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Svar: 30.05.11 /
Hej! For specific requests regarding reservation, please contact our reservations department directly at hotel@hotel-danmark.dk. I'm not sure whatr you mean abour "places". If you visit our website, you'll find specific directions concerning our location. Best regards Kristine
08.05.11 / Anette Mårtensson
Hej! vi checkar in hos er 21/6 och checkar ut 23/6. Dagen vi checkar ut vill vi spendera på tivoli, innan det är dax att åka hem. Kan vi förvara väskorna på hotellet efter att vi checkat ut? MVH, Anette


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Svar: 09.05.11 /
Hej Anette I er velkomne til at lade kufferterne stå på Hotel Danmark, mens I er i Tivoli - det kan vi sagtens finde ud af. Vi glæder os til at se jer i København! Mange hilsner Kristine
08.05.11 / Stefanie Lehmann
Hello, presently i arrange the vacation for my parents. They want to know, whether you have german speaking staffs, because they didn`t speak english. I´m awaiting your reply. Sincerely yours Stefanie Lehmann


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Svar: 09.05.11 /
Hello I'm afraid we don't have german speaking staff at Hotel Danmark. However, they do understand quite a bit of german, and know some basic words, so I'm sure it wouldn't be a problem. Best regards Kristine
27.04.11 / Satnam
Hej. We are staying for a few days in June (Reservation number: 110452198). I am a Coeliac. I understand gluten free food will not be a problem? Mange Tak!


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Svar: 28.04.11 /
Hej! We will be happy to provide you with gluten free options for breakfast, please contact the reservations department directly via hotel@hotel-danmark.dk, and they will make sure you get it. Best regards Kristine
05.04.11 / Jan
Hi, is there a reason why there are rooms available next week but not from the 8th to the 13th of June? Does any big conference take place in Copenhagen? Best regards, Jan


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Svar: 07.04.11 /
Hi There is no big congress in the city from the 8th to the 13th of June, so I can't tell you why the hotel is full in June, and not in May. Good luck finding a hotel. Best regards Kristine
02.04.11 / Bellur Devaraj
I have a reservation for May 24. I'll be coming into Copenhagen by Princess Cruise (Frihaven 245/Flex terminal). How much does a Taxi cost to get from the cruise terminal to your hotel.Any cheaper ways to get to your hotel ? bus etc. To store luggage in the hotel...is there a cost ? Thank you.


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Svar: 04.04.11 /
Hello A taxi to your hotel will cost approx. DKK 200. The nearest S-train station is Nordhavn Station, which is a 15 minutes walk (see the sign in the port). Take the S-train to the Central Station (4 stops) and then walk 200 m to your hotel. Costs: DKK 23 per person. Best regards Kristine
26.03.11 / John
Do you have parking at the hotel, and what is the cost of that? John


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Svar: 28.03.11 /
Hi John, Yes, Hotel Danmark has its own private parking facilities. The cost is DKK 150 per day, and it is on request upon arrival. Alternatively, you can park on the street which is somewhat more expensive. Best regards Krisine
23.03.11 / Karen Pratt
I am trying to select a hotel but I am concerned about how to get from a downtown hotel to the airport at a very early hour. Our flight will be at 6 AM so I assume we must be on our way to the airport by 4 AM, not a usual hour for public transport. Do you have suggestions?


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Svar: 24.03.11 /
Hello. In Copenhagen, there is public transportion all night. The fastest way to get to Hotel Danmark is by taking the train from the airport to the Central Train Station. From there, it's merely a short walk (approx. 7. minutes) to Hotel Danmark. We look forward to welcoming you to Copenhagen! Best regards Kristine
19.03.11 / Diane
We are from the USA and planning our trip to Denmark in September. We have reservations at your hotel and I would like to know if it a smoke free hotel. Also, what is the weather like in September so I can plan on what type of clothes to bring. We are looking forward in our stay at Hotel Danmark.


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Svar: 21.03.11 /
Dear Diane The lobby area and most of our guest rooms are smoke-free, but we do have some smoking rooms at the hotel. As to the weather in September, I recommend that you bring warm clothes. September can be rather warm and sunny, but it can also be quite cold - the temperatures are usually between 12,2 and 15,5°C. We look forward to welcoming you to Hotel Danmark and Copenhagen! Best regards Kristine
24.02.11 / Anthony Chinaka
Dear Sir/Madam, My names are Anthony C.Chinaka I am a Nigerian and I live in Nigeria, I got your contact from visitcopenhagen.com .com I want to make a tourist visit to Denmark with my family comprising of my self, my wife and my six months baby, we want you to do the packaging for us, how do we go about it? Best regards, Anthony


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Svar: 01.03.11 /
Dear Anthony. We would be happy to accommodate you at Hotel Danmark. Please contact our reservations department at hotel@hotel-danmark.dk with the specific dates. However, please note that we do not offer packages including flight etc. Best regards Kristine
19.02.11 / Ditte Kiilerich
Kommer til København i næste uge og har bestil værelse på jeres hotel, vil meget gerne vide hvad parkerings mulighederne er og hvad det koster. Er der en el keddel på værelset så man kan lave sig en kop tea? Venlig hilsen Ditte


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Svar: 21.02.11 /
Hej Ditte Hotel Danmark har egen parkeringsgård, hvor man på forespørgsel ved ankomst kan parkere. Det koster 150 kr. pr. dag. Alternativt kan man holde i gaden, men det er væsentligt dyrere - 357 kr. pr. dag. Der er ikke el-kedel på værelset, men til gengæld er der gratis te og kaffe i lobbyen, som du er meget velkommen til at forsyne dig med. Mange hilsner Kristine
19.02.11 / Brian
Hello, We will be flying into Copenhagen, and arriving in the morning (approximately 11:00am). Do you have an option for early check-in times... or, can you store our luggage until the regular check-in time? Any information would be greatly appreciated! Thank you! -Brian


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Svar: 21.02.11 /
Hi Brian If your room is already available, you're welcome to check in early. If not, we can most definitely store your luggage for you in the mean time. Have a great stay! Best regards Kristine
13.02.11 / Rochelle Rabinowicz
What is your cancellation policy? We would like to book 1 room for 2 seniors for 2 nights (Mar. 31, Apr. 1), but might need to cancel. Thank you.


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Svar: 14.02.11 /
Hi Rochelle You can cancel your room up until 12 noon on the day of arrival at no cost. For specific request, please contact out reservations department at hotel@hotel-danmark.dk Best regards Kristine
12.02.11 / Jan
Is it necessary to provide credit card information along with booking a hotel room? The problem is, I have no credit card at all. Cheers, Jan


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Svar: 14.02.11 /
Hi Jan Yes, we do require credit card information, and I think you will find that this is the same for all other hotels aswell. Alternatively, you could prepay your hotel room by transferring money to us. Please contact our reservations department for more information: info@brochner-hotels.dk Best regards Kristine
11.02.11 / Carole Cloonan
Do you have any rooms with two beds. I am planning to stay three nights, a friend will be visiting for one of them. I am planning to arrive tomorrow 12 February , if you have room.


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Svar: 14.02.11 /
Yes, we do have rooms with twin beds, and hopefully our staff at the reception were able to appoint you such a room. Kind regards Kristine
04.01.11 / Tommy Rasmussen
hej vi har bestilt en overnatning fra 29/1 2011 til 30/1 2011. vi vil gerne vide om der er parkeringsmuligheder i forbindelse med hotellet. med venlig hilsen T. Rasmussen


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10.12.10 / Tim Redel
Do you have appliances in the room such as clothes iron and hair dryer? We will be in a superior double.


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Svar: 13.12.10 /
Hi We have hair dryers in all rooms, and you can borrow a clothes iron from our friendly staff at the front desk. Have a great stay! Best regards Kristine


Svar: 13.12.10 / Tim Redel
Thank you Kristine.
10.12.10 / judi didcot
do you provide shuttle service to and fro the airport?


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Svar: 13.12.10 /
Hi Judi We don't provide shuttle to and from the airport, but from Hotel Danmark you can easily get to the airport. You can take the train (ØR 2059 or ICL 47) directly to the Central Train Station - a 15 minute ride. From the central train station there is merely a 10-minute walk to the hotel. Alternatively you can catch a taxi, which should cost you approx. DKK 250 / € 34. We look forward to welcoming you. Best regards Kristine
28.11.10 / Giovanni
Hi. From 12 of january till 31 of july i will work in Lyngby at the DTU. I'm a ph.d student in photonics. I'm interesting to consider a room in our hotel. I would like to know the monthly price for a single room. Regards.


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Svar: 29.11.10 /
Hi. Please contact our reservations repartment on tel. +45 33 95 77 66 or e-mail hotel@hotel-danmark.dk, and they will help you with a good monthly rate. Best regards Kristine
14.11.10 / Ilse Andreasen
Hej Jeg har booket værelse på Hotel Danmark. Er det muligt at aflevere bagage på hotellet (formiddag) inden vi kan få anvist værelset senere på dagen ??


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Svar: 15.11.10 /
Hej Ilse Jo, I kan sagtens aflevere bagagen i receptionen, inden I får anvist værelset - så har I hænderne fri til at gå ud og spise frokost eller gå på sightseeing. Mange hilsner Kristine
07.11.10 / Nina
Hej, hvor kan jeg henvende mig vedr. job?


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Svar: 08.11.10 /
Hej Nina Du er meget velkommen til at sende en uopfordret ansøgning til drifchef Lene Larsen på job@brochner-hotels.dk. Du kan læse mere om at arbejde i Brøchner Hotels og på Hotel Danmark her. Mange hilsner Kristine
27.10.10 / Rygg
Er der hårtørrer på værelserne?


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Svar: 28.10.10 /
Hej. Ja, der er hårtørrer på alle vores værelser. Praktisk, ikke mindst i denne kolde tid! Mange hilsner Kristine
10.09.10 / Arild Horsberg
Hei Finnes det superior dobbeltværelser på Hotel Danmark uten tæpper på gulvet? hilsen norsk allergiker! takk for svar, Arild


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Svar: 10.09.10 /
Hej Arild På Hotel Danmark har vi desværre ikke nogen værelser uden tæpper på gulvet, men det har vi til gengæld på vores søsterhotel, Ibsens Hotel. Ibsens Hotel ligger i det charmerende Nansensgade-kvarter, lige ved Nørreport station og gåafstand fra by. Du kan booke et værelse på e-mail hotel@ibsenshotel.dk eller tlf. +45 33 95 77 44. Mange hilsner Kristine
01.09.10 / Sam
Hi: I'm staying in your hotel for a week from Sep 5. Is there wi fi facility available for guests? IS it free? Or is there any common use computer for guests? Thanks. BEst, Sam Daniel


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Svar: 02.09.10 /
Hi Yes, we do offer free wireless highspeed internet access at Hotel Danmark. So feel free to hook up as much as you like! Best regards
05.08.10 / Esa Tapio
Hi, Is it possible to take a dog in a room on your hotel?


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Svar: 13.08.10 / Marie Louise
Hi. Yes, we do accept small dogs in our rooms. Just remember to tell us about it when you reserve the room.
12.07.10 / Henriette
Hej. Er der en vids aldersgrænse i har på hvornår man må leje et værelse?


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Svar: 18.07.10 / Marie Dyekjær Eriksen
Hej, Vi har ikke en aldersgrænse som sådan, men vi har selvfølgelig et moralsk ansvar, og vi ville ikke tage nogen ind, der ikke kan tage vare på sig selv. Jeg synes, du skal ringe til receptionen på Hotel Danmark på 33 11 48 06 og fortælle dem præcist om situationen, så vi kan vurdere den konkrete sag.
08.06.10 / Vidar Worum
Heisann! Jeg har booket Hotell hos dere 27/6 - 4/7 og ser dere har internett. Spørsmålet mitt lyder: Er det trådløst nett, eller må jeg ha med egen ethernet-kabel? Mvh Vidar Worum, Norge :)


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Svar: 10.06.10 / Marie Dyekjær Eriksen
Hej. Vi har trådløst internet på alle værelser, og det er inkluderet i opholdet. God fornøjelse:)


Svar: 11.06.10 / Vidar Worum
Fantastisk! :)
18.05.10 / RICARDO MENEGHETTI
Dear Sir/Madam, I'll be visiting copenhagen and I like to stay in your hotel in June: 1 night from 19 to 20th + 2 nights from 24 to 26th. Is it possible to book from internet - the 02 periods together? Do you have special rates for Alfa Laval? Best Regards, Ricard


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Svar: 21.05.10 / Marie Dyekjær Eriksen
We do have a company agreement with Alfa Laval, so you would probably be able to get a good rate. Call our reservations department at +0045 3395 7777 (or e-mail us at info@brochner-hotels.dk) and talk to them, and then we can make the two reservations for you.

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